I Can't Sign in to my Building Science Account

If you’re having trouble signing in, don’t worry—there are a few quick ways to get back into your account depending on what’s going on.

Option 1: Reset Your Password (Forgot Password)

If you’re unsure of your password or it’s not working:

1. Go to the front page of buildingscience.us and click "Sign in" at the top right corner.
2. Click “Forgot your password?”
3. Enter the email address associated with your account, then click "Ok".
4. Check your inbox for a password reset link
5. Click on the link provided and it will allow you to reset your password.

Below is an instructional video on how to reset your ABSA password.

(Tip: Be sure to check your spam or junk folder if you don’t see the email.)

Option 2: Double Check Your Email Address

Make sure you are using the correct email address:

• Try any alternate emails you may have used
• Check for typos (e.g., .com vs .net, missing letters)

Option 3: Browser or Device Issues

Sometimes the issue isn’t your account:

• Try using a different browser (Chrome, Safari, etc.)
• Clear your browser cache and cookies 
  • How to delete Chrome cache
  • How to delete Safari cache
  • How to delete Firefox cache
  • How to delete Opera cache
  • How to delete Microsoft Edge cache
• Try logging in from a different device

Still Can’t Access Your Account?

If none of the above worked, we’re here to help. Please click here to contact our support team and include:

• The email address you’re trying to use
• A brief description of the issue
• Any screenshots (if possible)